Of course!  

Want to return or exchange something? we accept authorized returns from anywhere within 30 days of receipt. Please note, returns must be requested via our email: support@uniqbrow.com. You must include:

1. Client name
   
2. Order Number

We will review the email and get back to you as soon as possible. Once we receive your item back at our warehouse refunds should take no-longer than 7-10 days. To prevent any delays in processing your return: in order for us to accept your return, ensure your UNIQBROW glasses are unscratched, unwashed and everything is like new. Any items received in an unsuitable condition could be refused. Please ensure they're packed properly and we suggest you use a tracked delivery method and keep proof of postage. If you are based in the US or Spain we will pay for return shipping costs.

Orders in Spain: Delivered with Correos Express in 24-72 hours after order. 

Orders outside of Spain: Delivered within 2-7 business days from the purchase date, we will provide you with a tracking number. Any shipping issues please contact support@uniqbrow.com we will be happy to resolve them!

Yes!  All orders over 49€ get free shipping worldwide!  

Customs charges for shipments to the Canary Islands and outside of the European Community must be paid by the customer.

YES!  We ship anywhere in the world, and orders over 49€ get free shipping.  

We ask to allow for 7-14 days for international shipments to arrive outside the EU/US.

Customs charges for shipments to the Canary Islands and outside of the European Community must be paid by the customer.

We work with Paypal and Stripe to offer the most secure payment options on the planet.  You can use any credit card at checkout, or your paypal account.

At checkout you will see a box where you can apply a promo code you received, that is where it goes.

Amazing!  UNIQBROW lenses are organic CR-39 Truecolor lenses, including a category 3 UV 400 protection filter that protects from 100% UVA/UVB Rays and are certified by the European Union.  Our lenses are manufactured with the most advanced AntiScratch treatment technology which provides the lens surface with a layer of protective film and improves its resistance to heat, humidity, knocks, and scratches. Its oil-resistant overlay provides softness and makes it harder for any dirt to stick, while also guaranteeing resistance to water, oil, and perspiration stains, which can be cleaned easily without leaving any marks.

Our sunglasses comply with the following quality standards: ISO 9001, ISO 9002, the European Standard EN ISO 12312-1:2013, the American Standard ANSI Z80.3:2008, and the Australian Standard AS/NZS 1067:2003.

Here you can see more:

https://www.youtube.com/watch?v=rUtpYPGP56Y

Clean them with the UNIQBROW Microfiber case provided in the box. You can also clean them with soap and water as they are made from highly resistant materials. 

It's preferable that you not leave your glasses face down or drag them over hard surfaces, since this could scratch the lenses.

Here is a video explaining how to interchange your lenses in any UNIQBROW frame:

https://www.youtube.com/watch?v=8p46ExGXxcY

Here you have a video explaining how to adjust the temples to better fit you:

https://www.youtube.com/watch?v=xF9FQxoGnU4

Here is a video explaining how to interchange the tips on any UNIQBROW frame:

https://www.youtube.com/watch?v=5L4TaS8jrQQ

Our glasses are made according to the highest quality standards, and our goal is to keep all our clients happy.  Nevertheless, your glasses are covered by a limited warranty, applicable to any manufacturing defect. 

The warranty is good for 24 months from the date of purchase. After this warranty expires, repairs will be subject to a service charge.

Warranty Does not include:

Defects or damage caused by unjustified repairs or modifications.

Scratched lenses

Save your order confirmation email, which is your warranty.

Defects or damage caused by inappropriate use, lack of care (impact, broken crystal etc.) or accidents.

Aesthetic modifications, defects or damage due to normal use, wear and aging.

For any damage covered by the warranty, the customer must send the product to UNIQBROW (Customers are responsible for return shipping charges). Once we have received and repaired or replaced the item, UNQIBROW will send the glasses back free of charge.

UNIQBROW

C/ Montsio 9

08002 Barcelona

Spain

We have distribution partnerships all over the world.  Feel free to contact us at info@uniqbrow.com with information about your business, and other brands you work with.  

Of course, if you fit our company criteria we are happy to work with you.  Please contact us at info@uniqbrow.com